Privacy policy
Privacy Policy
At Dusk Golf, your privacy matters to us. This policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
When you visit our store or place an order, we collect information you provide to us, including your name, email address, shipping address, billing address, phone number and payment details. We also automatically collect certain information about your device and how you use our website, such as your IP address, browser type, pages viewed and how you arrived at our store.
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Send order confirmations, shipping updates and customer support messages
- Handle returns, refunds and enquiries
- Improve our website, products and customer experience
- Prevent fraud and keep our store secure
- Send marketing emails, only where you have opted in
Payments
All payments are processed securely through our payment providers. We do not store your full card details on our systems.
Cookies
Our website uses cookies to keep the store working properly, remember your cart and preferences, and understand how visitors use our site. Some cookies are used for analytics and advertising. You can manage or disable cookies through your browser settings or our cookie banner.
Sharing Your Information
We only share your information with trusted third parties who help us run our business, such as our e-commerce platform, payment processors, shipping and fulfilment partners, and analytics and advertising providers. These partners only use your information to provide their services to us. We never sell your personal information.
Marketing
If you subscribe to our emails, we'll send you news, offers and updates from Dusk Golf. You can unsubscribe at any time using the link at the bottom of any email.
Data Retention
We keep your order information for as long as needed to fulfil your order, meet our legal and accounting obligations, and resolve any disputes.
Your Rights
Under data protection law, including the GDPR, you have the right to access the personal information we hold about you, request that it be corrected or deleted, object to or restrict how we use it, request a copy of your data, and withdraw your consent to marketing at any time. You also have the right to lodge a complaint with your local data protection authority. To exercise any of these rights, contact our customer support team.
Security
We take reasonable steps to protect your personal information from loss, misuse and unauthorised access.
Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page.
Contact Us
If you have any questions about this policy or how we handle your information, please contact our customer support team.